Frequently Asked Questions (FAQs)
We aim to answer any questions you have as quickly and straightforwardly as possible. The FAQs have been grouped into various headings for ease of use.
If you can’t see the answer to your FAQ, send us an email (Contact us…) and we will respond asap.
Switching to Aquaflow (5)
There are no fees whatsoever in switching to Aquaflow.
Please call us on 0161 660 4437 or alternatively provide us with details of your SPIDs (Supply Point Indentifier Number). This number is on your current bills.
We will get back to you with your quote and explain what you need to do next.
Once we have provided you with a quote, we can arrange for an Aquaflow representative to visit you if required.
You do not need to do anything else and we will complete the process for you as quickly as possible. We will keep you informed of progress and will notify you of the transfer date as soon as we know it.
We need your Supply Point IDs (SPIDs), which are located on your current supplier’s bill. Give us a ring on 0161 660 4437 and we will provide you with a quote.
If you wish to discuss any matters before getting a quote, please call our Director of Sales, Phil Murdey. We look forward to hearing from you.