Frequently Asked Questions (FAQs)
We aim to answer any questions you have as quickly and straightforwardly as possible. The FAQs have been grouped into various headings for ease of use.
If you can’t see the answer to your FAQ, send us an email (Contact us…) and we will respond asap.
If you experience any of the following, please contact us within office hours or your regional Wholesale water company outside office hours.
- unplanned disruption to your water supply
- sewer flooding
- external burst water main
- taste or odour issues with your water
For a list of wholesalers, the areas they cover and contact details, (Wholesaler water company map)