FAQ'sFrequently Asked Questions (FAQs)

We aim to answer any questions you have as quickly and straightforwardly as possible. The FAQs have been grouped into various headings for ease of use.

If you can’t see the answer to your FAQ, send us an email (Contact us…) and we will respond asap.

Emergencies (2)

Contact Us by PhoneOur office hours are from 9.00am to 17.00pm Mondays to Fridays.

However if there is an emergency you should contact your Wholesale water company and a full list of their contacts details are provided on this website, (Click here…Emergency contact numbers).

Category: Emergencies

Wholesale water company mapIf you experience any of the following, please contact us within office hours or your regional Wholesale water company outside office hours.

  • unplanned disruption to your water supply
  • sewer flooding
  • external burst water main
  • taste or odour issues with your water

For a list of wholesalers, the areas they cover and contact details, (Wholesaler water company map)

Category: Emergencies

Load More