Contact Numbers and Websites for emergenciesWhat to do in the case of Emergencies

In the case of emergencies please contact your local regional Wholesaler as soon as possible at any time, day or night (24/7) using the appropriate number listed below.

Check below for the correct number.  An emergency would include the following;

  • unplanned disruption to your water supply
  • sewer flooding
  • external burst water main
  • taste or odour issues with your water

Find your local Wholesale water company from the map below, and the contact details below the map. If you’re not sure who your Wholesale water is, ring us and we will sort out for you.

Emergencies - Water company boundary map web 2015

Water CompanyShort Codes on Map (if applicable)Emergency Telephone Number
Affinity WaterAFW0345 357 2407
Albion Water0800 917 5819
Anglian and HartlepoolAnglian and HPL03457 145 145
Bournemouth WaterSBW01202 590 059
Bristol WaterBRL0345 702 3797
Cholderton and District WaterCHL07437 445 863
Dwr Cymru Welsh Water0800 085 3968
Essex and Suffolk0800 526 337
Northumbrian WaterLeak 0800 393 084
Flood 0800 328 7648
Portsmouth Water PRT023 9247 7999
Severn Trent Water088 783 4444
South East WaterSEW0333 000 0365
South Staffs WaterSSC0800 389 1011
South West Water0344 346 2020
Southern Water0330 303 0368
Sutton and East SurreySES01737 772 000
Thames Water0800 316 9800
United Utilities0345 672 3723
Wessex Water0345 600 4600
Yorkshire Water0800 573 553
Scottish Water0800 0778 778